We have had the message below from the council regarding heating problems on the St. Silas estate.
We are putting pressure on the council to resolve this as soon as possible, and to get heaters out to all residents affected – it just isn’t acceptable to leave residents without heating or hot water in weather as cold as this. We’re also asking for the cause to be properly investigated – as this is the second time this year that St. Silas residents have been hit by heating problems, and both in the middle of Winter.
If you live on the estate and are not on our email list please do get in touch so we can get quick updates out to you.
Regrettably earlier this evening I was informed that the heating and hot water has been shut down to the whole of the St Silas estate. This was because of a leak / burst on the estates system pipework and unable to hold pressures.
Engineers from Apollo have recently been able to isolate the area that has the burst and restored the pressure within the system, whereby returned the heating and hot water to the blocks: Southfleet; Burmarsh; Headcorn; Lenham; Halstow; Cheirton; Fordcombe.
Engineers are remaining on site and doing what they can to restore the heating and hot water to the remaining blocks that are still off, thus have no heating or hot water. These are: Penshurst; Westwell; Wingham; Leysdown; Chislet; Stonegate.
Once Apollo have done all they can to restore the heating services to the remaining blocks off and have a clear-cut idea on what is required to repair, then any properties that are remaining off, a letter and temporary heaters will be delivered informing residents on what we are doing to restore the heating and hot water.